Your personal information is used responsibly
Cyprus Airways recognises and respects the privacy of the individual. We place particular importance in ensuring that the personal information which you provided when you visited our web site, is held secure and used responsibly.
Why personal information is collected
Personal information in our web site is collected for the following reasons:
- In order to be able to process your online reservation, contact you if necessary and to identify you when your ticket is delivered.
- To be able to assess your eligibility to a number of fares or special discounts.
- To be able to develop and recommend products and services based on an understanding of your interests and needs.
- To be able to provide you with customised services and targeted offers according to your preferences.
What personal information is collected
When using our web site, we may request the following information:
- Email address
- Date of Birth
- I.D. Card Number
- Credit card details (only when making online reservations)
- Telephone / Fax Number
- SunMiles account Number
- Travel Preferences
Sharing of Information
Your personal information will be protected and will not be provided to third parties without your consent. However, if you purchase services or products through Cyprus Airways that will be provided by another party, we will share your information with the third party so that the services or products you requested may be provided. We may also share this information with Cyprus Airways related companies and/or credit card companies to verify credit or other charge card details, as well as with Sabre to process your online reservations. In addition, Cyprus Airways may need to release personal information, when such release is necessary to comply with the law or protect the rights, property or safety of Cyprus Airways, our customers, or others.
Modifying or Deleting your Personal Information
All the personal information that you provide us when you register in our web site may be modified or removed any time you wish, by accessing the appropriate options on our web site.
Our Registered Customers` email service enables our customers to receive targeted offers according to their stated preferences. You may choose to stop receiving promotional emails any time you wish by un-checking the relevant options on our web site or through the email you will receive.
To help us improve the design of the site in order to better respond to the needs of our visitors, tracking software is used to monitor traffic patterns and site usage. No personally identifying information is captured in this process.
Cookies / IP addresses
Internet Protocol (IP) addresses
IP addresses may be collected in order to analyse trends, administer this web-site, track user’s movement (number of visitors, the site's busy and less busy hours) and gather broad demographic information for aggregate use.
Please note that the information gathered via the IP addresses and Cookies is not linked to any personal information that can identify any individual person.
Security of Information provided online
Cyprus Airways makes every effort to ensure that the information you exchange with us online, including personal information and credit card details, is treated as securely as possible using industry standard encryption software (128 bit secure socket layer) to protect information sent between your browser and our systems. It should be noted that for security purposes, no records of credit card information are kept on our web servers after the transaction has been completed. In addition, our web centre is protected by firewalls to ensure that only you can access your personal information.